Outage in Extensiv
Order Management
Resolved Minor
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Outage Details
We recently identified an issue that prevented some orders from displaying correctly in the grid. This has been resolved, and orders are now appearing as expected.
At this time, you may notice some slower performance when searching for orders. Our team is actively working to improve the search speed, and we appreciate your patience while we finalize these enhancements.
We will provide an update in 45 minutes 9:00 AM PT.
Components affected
Extensiv Order Manager byLatest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/05/2025 06:58PM
The incident has been resolved. We will continue to monitor to make sure all systems are working as expected.
IDENTIFIED
16 days ago - at 09/05/2025 05:47PM
We are still in the recovery process and are nearing a return to full performance. We will provide the next update at 12:00 AM PT.
IDENTIFIED
16 days ago - at 09/05/2025 05:00PM
We are still in the recovery process and are nearing a return to full performance. We will provide the next update at 10:45 AM PT.
IDENTIFIED
16 days ago - at 09/05/2025 04:00PM
We are continuing to address the latency issues. Performance may remain slightly slower for approximately the next hour, after which we expect the system to return to full speed.
We will provide another update in 1 hour at 10:00 AM PT
IDENTIFIED
16 days ago - at 09/05/2025 03:15PM
We recently identified an issue that prevented some orders from displaying correctly in the grid. This has been resolved, and orders are now appearing as expected.
At this time, you may notice some slower performance when searching for orders. Our team is actively working to improve the search speed, and we appreciate your patience while we finalize these enhancements.
We will provide an update in 45 minutes 9:00 AM PT.
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