Outage in Extensiv
SmartScan Pick missing Location or MU Field
Resolved MinorIncident Report
We are currently investigating an issue where the SmartScan Pick module does not display a field for the picked item's Location or MU. Users who pick orders using SmartScan may be affected. We apologize for any inconvenience.
We will provide an update within 1 hour.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/15/2026 05:50PM
This incident has been resolved.
MONITORING
about 1 month ago - at 01/15/2026 05:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 01/15/2026 04:13PM
We continue to work on a fix for this issue. Additional update will be provided within one hour.
IDENTIFIED
about 1 month ago - at 01/15/2026 03:16PM
We have identified the source of this issue and are now working on a fix. Additional update will be provided within one hour.
INVESTIGATING
about 1 month ago - at 01/15/2026 03:07PM
We are currently investigating an issue where the SmartScan Pick module does not display a field for the picked item's Location or MU. Users who pick orders using SmartScan may be affected. We apologize for any inconvenience.
We will provide an update within 1 hour.
INVESTIGATING
about 1 month ago - at 01/15/2026 02:05PM
We are continuing to investigate this issue and will provide additional update within one hour.
INVESTIGATING
about 1 month ago - at 01/15/2026 01:12PM
We are currently investigating an issue where the SmartScan Pick module does not display a field for the picked item's Location or MU. Users who pick orders using SmartScan may be affected. We apologize for any inconvenience.
We will provide an update within 1 hour.
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