Outage in EZ Texting

Service Disruption

Resolved Major
May 19, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing service disruptions that are affecting application services, API services, and login among other things. Thank you for your patience while we continue to investigate and work towards a fix.
Components affected
EZ Texting Inbound Voice EZ Texting MMS - Short Codes EZ Texting Number Provisioning EZ Texting Services EZ Texting SMS EZ Texting CallFire Services EZ Texting MMS - Toll-Free EZ Texting API EZ Texting CallFire MMS EZ Texting CallFire SMS EZ Texting CallFire API EZ Texting Toll-Free Voice EZ Texting MMS - Long Codes EZ Texting Outbound Voice EZ Texting SMS - Toll Free EZ Texting MMS EZ Texting Internet EZ Texting SMS - Long Codes EZ Texting Text-to-Landline EZ Texting SMS - Short Codes EZ Texting CallFire Website
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/19/2023 07:55PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/19/2023 05:51PM

A fix has been implemented and systems are recovering. We are monitoring the situation closely.

INVESTIGATING over 1 year ago - at 05/19/2023 05:49PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 05/19/2023 04:00PM

We are experiencing service disruptions that are affecting application services, API services, and login among other things. Thank you for your patience while we continue to investigate and work towards a fix.

Latest EZ Texting outages

Error Affecting Web Access - about 1 month ago
Signup form degradation - 2 months ago
Investigating Service Degradation - Short Code MMS Service - 2 months ago
High system load, delays reported - 3 months ago
Delays in sending messages for some users. - 4 months ago

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