Outage in EZ Texting

AMEX Credit Card Transaction Issue

Resolved Minor
May 02, 2025 - Started 22 days ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing an intermittent issue with processing some American Express Transactions. Our engineering team is working to restore this functionality. Please use an alternative payment method until this issue is resolved.
Components affected
EZ Texting Website EZ Texting CallFire Website
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/05/2025 03:56PM

The intermittent issue affecting American Express transactions has been fully resolved. Processing is now functioning as expected. Thank you for your patience and understanding.

MONITORING 21 days ago - at 05/03/2025 02:49PM

We have resolved the intermittent issue affecting American Express transactions and confirmed that processing is fully restored. We are now monitoring for any further issues. Thank you for your patience.

INVESTIGATING 22 days ago - at 05/02/2025 03:01PM

We are currently experiencing an intermittent issue with processing some American Express Transactions. Our engineering team is working to restore this functionality. Please use an alternative payment method until this issue is resolved.

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