Outage in EZ Texting

We are experiencing platform disruptions, but systems are intermittently operational. Application services, API calls, and logins are affected. Thank you for your patience.

Resolved Minor
May 22, 2023 - Started over 1 year ago - Lasted 11 days
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/02/2023 04:21AM

Our emergency response team continues to monitor our systems 24/7 while our Engineers continue to work on more optimizations to ensure our platform continue to operate smoothly. We have not had any downtime during our peak traffic times this week. We'll remain cautiously optimistic and keep our emergency response team engaged 24/7 to make sure our solutions are working properly. If everything continues as-is until tomorrow morning, we'll consider this issue resolved.

MONITORING over 1 year ago - at 06/01/2023 04:59PM

Our emergency response team continues to monitor our systems 24/7. Our Engineers continue to work on several fixes and optimizations that are cumulatively working well. The platform has not had any downtime since Friday morning May 26th. We will continue to update once resolved.

MONITORING over 1 year ago - at 05/29/2023 05:06PM

Update - The system is currently operational. We are continuing to monitor for intermittent platform disruptions.

MONITORING over 1 year ago - at 05/29/2023 05:05PM

Update - The system is currently operational. We are continuing to monitor for intermittent platform disruptions.

MONITORING over 1 year ago - at 05/29/2023 05:02PM

Update - The system is currently operational.

IDENTIFIED over 1 year ago - at 05/26/2023 03:09PM

We are currently operational, thank you for your patience.

IDENTIFIED over 1 year ago - at 05/26/2023 02:23PM

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.

IDENTIFIED over 1 year ago - at 05/25/2023 11:23PM

We are currently operational, thank you for your patience.

IDENTIFIED over 1 year ago - at 05/25/2023 08:49PM

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.

IDENTIFIED over 1 year ago - at 05/25/2023 07:17PM

We are currently operational, thank you for your patience.

IDENTIFIED over 1 year ago - at 05/25/2023 05:39PM

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.

IDENTIFIED over 1 year ago - at 05/25/2023 04:33PM

Our systems are currently up and running. Thank you for your patience

IDENTIFIED over 1 year ago - at 05/25/2023 03:57PM

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.

IDENTIFIED over 1 year ago - at 05/22/2023 05:54PM

The issue has been identified and our team is working on a fix. Systems will be intermittently operational.

MONITORING over 1 year ago - at 05/22/2023 05:08PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 05/22/2023 03:01PM

We are currently investigating this issue.

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