Outage in EZ Texting

Investigating Service Degradation - Short Code MMS Service

Resolved Minor
September 19, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are observing delayed short code MMS messages, and investigating what appears to be a service degradation at one of our direct connect providers. We sincerely apologize for the inconvenience; we will share updates as soon as we learn more.
Components affected
EZ Texting MMS - Short Codes
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/19/2024 05:06AM

Our direct connect provider has confirmed that MMS messages were delayed between 12:04 to 5:00 EDT on September 18th, and the issue is now resolved.

Thank you all for your patience.

INVESTIGATING 2 months ago - at 09/19/2024 03:19AM

We are observing delayed short code MMS messages, and investigating what appears to be a service degradation at one of our direct connect providers.

We sincerely apologize for the inconvenience; we will share updates as soon as we learn more.

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