Outage in EZ Texting

Number Provisioning Delays

Resolved Major

August 21, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We’re continuing to see intermittent errors and delays when registering or provisioning new numbers, including A2P registrations, due to an upstream industry registrar issue. Existing numbers and active services remain unaffected. Our teams are monitoring the situation closely and working with the upstream provider to mitigate impact. We’ll provide updates as they become available.

Components affected

EZ Texting Number Provisioning

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 08/21/2025 06:32PM

As of 10:30 AM PST / 1:30 PM EST, the issue affecting new number registration and A2P provisioning has been resolved. Systems are operating normally, and we’ll continue to monitor for stability.

MONITORING 7 months ago - at 08/21/2025 03:29PM

We’re continuing to see intermittent errors and delays when registering or provisioning new numbers, including A2P registrations, due to an upstream industry registrar issue. Existing numbers and active services remain unaffected.

Our teams are monitoring the situation closely and working with the upstream provider to mitigate impact. We’ll provide updates as they become available.

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