Fastmail Outage History

Fastmail experienced a 17-minute service interruption caused by a failure on one of their IMAP servers, affecting a small number of users' access to the web client, mobile app, and mail delivery. The company identified the root cause within 5 minutes and successfully restored all affected services. Fastmail continued monitoring to ensure stability after the resolution.

Fastmail experienced a 1.7-hour service disruption affecting a small number of users who were unable to send and receive messages or access the web client and mobile app. The issue was caused by a failure on one of Fastmail's IMAP servers. The service was restored by failing over to secondary servers.

A small number of Fastmail users experienced temporary issues accessing their email due to a server issue, affecting mail delivery and general availability for 20 minutes. Fastmail services including mail, calendars, and contacts remained operational throughout the incident. The issue was resolved with no data loss.

Fastmail experienced interrupted access to their web client and mobile app services for 1.9 hours. The company implemented a fix and confirmed no mail was lost during the incident. Service was restored and monitored to ensure stability.

Fastmail experienced a brief service interruption that prevented some customers from accessing their email services through the website, web client, and mobile app. The outage lasted approximately 4 minutes and affected general service availability. The issue was resolved with no data loss reported.

A Microsoft update caused intermittent delivery issues for Fastmail emails sent to Outlook.com addresses, with a small percentage of outgoing mail being incorrectly flagged and blocked. The issue affected mail delivery for over 34 days, recurring even after an initial fix was implemented. Fastmail worked directly with Microsoft's email team to resolve the classification problem, and delivery has now stabilized.