Outage in Fidel
Merchant Onboarding delays
Resolved MinorIncident Report
Please note that Fidel API is currently experiencing delays with merchant onboarding validation. This delay is impacting merchant onboarding for all programs. We will notify here when onboarding is up to date.
Components affected
Fidel Developer dashboardNeed to monitor Fidel outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/24/2022 06:16PM
We are anticipating this issue being resolved later this week with Merchant Onboarding files caught up to normal SLA's
MONITORING
over 3 years ago - at 05/16/2022 11:48AM
Please note, we are continuing to monitor the status of Merchant Onboarding, the API continues to update. We will notify you here when all files have been received and the system is operating as normal
IDENTIFIED
over 3 years ago - at 05/11/2022 09:28AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 3 years ago - at 05/11/2022 09:27AM
Please note that Fidel API is currently experiencing delays with merchant onboarding validation. This delay is impacting merchant onboarding for all programs. We will notify here when onboarding is up to date.
Latest Fidel outages
Amex Authorization Delays - 4 months ago
Visa Clearing Delays - 4 months ago
Delay in Mastercard Merchant Onboarding - 5 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
