Fidel status updated a few minutes ago
Fidel is working normally
This chart shows the number of user-reported issues for Fidel service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Fidel is down. The map shows recent Fidel outages from around the world.
Fidel Outage MapIn the last 90 days, Fidel had 4 incidents with a median duration of 264 hours 44 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Fidel status history below. IsDown detects when Fidel is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Impact: A total loss of connectivity with Visa North Amer...
|
Jan 13, 2026 at 05:00 PM UTC
|
3 days |
|
Impact:
A decreased volume in the reception of Mastercard cl...
|
Dec 26, 2025 at 03:55 PM UTC
|
19 days |
|
Impact:
Abnormal delay in the reception for a subset of Visa aut...
|
Nov 20, 2025 at 04:00 AM UTC
|
1 day |
|
Impact:
A decreased volume in the reception of Visa cl...
|
Nov 11, 2025 at 02:29 PM UTC
|
21 days |
|
Impact:
Abnormal delay in reception of Amex auth and conse...
|
Jul 20, 2025 at 01:00 PM UTC
|
5 days |
|
Impact:Visa settlement data for transactions dated July 4, 2025 is dela...
|
Jul 08, 2025 at 05:14 PM UTC
|
14 days |
|
Impact:
Abnormal delay in the reception of Visa auths and conseq...
|
Jun 25, 2025 at 03:02 PM UTC
|
6 days |
|
Impact:
Abnormal delay in reception of Amex auth and consequent ...
|
Jun 25, 2025 at 10:30 AM UTC
|
22 days |
|
We’ve been informed of an internal issue at Mastercard that is affecting the delivery of merch...
|
Jun 16, 2025 at 03:03 PM UTC
|
7 days |
|
We are currently experiencing an issue impacting the card enrollment services...
|
Oct 29, 2024 at 01:15 PM UTC
|
about 5 hours |
Check if any Fidel component is down. View the current status of 5 services and regions.
| Component | Status |
|---|---|
| API | OK |
| Dashboards | OK |
| Documentation | OK |
| Support | OK |
| Website | OK |
IsDown has monitored Fidel continuously since February 2021, tracking this API Services for 5 years. Over that time, we've documented 59 outages and incidents, averaging 1.0 per month.
We monitor Fidel's official status page across 10 components organized into 5 groups. IsDown interprets Fidel statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
When Fidel is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Fidel status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Fidel's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Fidel is down, often before the vendor announces it.
When Fidel status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Fidel official status page for major/minor outages or downtimes. A major outage is when Fidel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Fidel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Fidel outage, we send you an alert and update your dashboard and status page.
Fidel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Fidel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Fidel and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Fidel is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Fidel health alongside all your other vendors in a single view.
Get notified when Fidel is down. Filter by severity to skip noise.
Route Fidel outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Fidel service status with your team or customers on a branded page.
Looking for Fidel outage alerts like Downdetector? IsDown monitors Fidel's official status page for verified incident data, not just user reports. Know exactly when Fidel is down, which components are affected, and when service health is restored. Here's why official Fidel status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Fidel status page monitoring. Know when Fidel is down with real time incident details. | ||
| Monitor 5,450+ services including Fidel in a single dashboard. | ||
| Instant Fidel outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Fidel official status plus user reports for early outage detection. | ||
| Maintenance feed for Fidel | ||
| Granular alerts filtering by Fidel components and regions. |
14-day free trial • No credit card required
Fidel isn't down. You can check Fidel status and incident details on the top of the page. IsDown continuously monitors Fidel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Fidel is currently operational. You can check Fidel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Fidel being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Fidel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Fidel last outage was on January 13, 2026 with the title "Visa Connectivity Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Fidel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Fidel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Fidel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required