Incident Report
We are currently experiencing a delay in the clearing of Mastercard transactions from the past couple of days.
Details:
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Initial investigations indicate that the issue is isolated to Mastercard clearing transactions
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The root cause is being investigated as an upstream issue within Mastercard's processing pipeline, affecting the delivery of clearing data to our platform
Actions Taken:
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Escalation of the issue to Mastercard to identify and resolve the root cause
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Continuous monitoring of the incoming data flow from Mastercard
No action is required on your part. We will keep you updated as the situation progresses. Thank you for your patience and understanding.
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