Incident Report
We are writing to inform you of an issue currently affecting Visa settlement transaction processing.
For the past 3 days, we have been experiencing delayed clearing/settlement transactions from Visa.
Current Status & Actions Taken
- High-Priority Escalation: We have escalated this issue directly to Visa’s technical team.
- Active Investigation: Our operations teams are working closely with Visa to isolate the root cause and restore the normal flow of transaction files.
- Queue Monitoring: We are prepared to process all backlogged transactions immediately once the clearing pipeline is fully restored.
What This Means For You
- Transaction Backlog: You may experience a delay in the settlement or final status updates of some Visa transactions from the last 3 days.
- No Action Required: Your systems do not require any changes. All pending transactions are secure and will be processed in chronological order as soon as the issue is resolved.
We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this swiftly. We will keep you updated as soon as we have progress to report.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Fidel outages
Visa Settlement Delays - 2 months ago
Delayed Mastercard Clearings - 3 months ago
Elevated Duplicate Authorizations via Mastercard Network - 5 months ago
Visa Connectivity Disruption - 7 months ago
Mastercard Clearing Delays - 7 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
