Outage in Fidel

Dashboard access unavailable

Resolved Major
June 27, 2022 - Started over 3 years ago - Lasted 6 minutes
Official incident page

Incident Report

We are aware of an issue preventing users from logging in to the Fidel API Dashboard. This issue is limited to Dashboard access, and all APIs remain fully operational.
Components affected
Fidel Developer dashboard Fidel Merchant dashboard
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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 06/27/2022 05:38PM

We are aware of an issue preventing users from logging in to the Fidel API Dashboard. This issue is limited to Dashboard access, and all APIs remain fully operational.

Latest Fidel outages

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Fidel API is experiencing delays in receiving Visa authorization transactions. - 4 months ago
Fidel API is experiencing delays in receiving Amex authorization transactions. - 4 months ago
Delay in Mastercard Merchant Onboarding - 4 months ago

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