Outage in Fieldroutes

Failed to Load PDF Error

Resolved Minor
July 01, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

Incident Report

We're currently experiencing an issue where PDF uploads are failing to load. This may impact features such as Route Printing, invoice visibility in the customer portal, and PDF attachments in emails. Our team is actively working on a fix, which is expected to be deployed by the end of the day.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/02/2025 06:00PM

We’ve resolved the issue affecting PDF uploads. Thank you for your patience.

MONITORING 4 months ago - at 07/02/2025 03:25PM

We’ve resolved the issue affecting PDF uploads, and any impacted users should see resolution within the next 24 hours.

IDENTIFIED 4 months ago - at 07/01/2025 05:53PM

We're currently experiencing an issue where PDF uploads are failing to load. This may impact features such as Route Printing, invoice visibility in the customer portal, and PDF attachments in emails. Our team is actively working on a fix, which is expected to be deployed by the end of the day.

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