Outage in Fieldroutes

Failed to Load PDF Error

Resolved Minor
July 01, 2025 - Started 15 days ago - Lasted 1 day
Official incident page

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Outage Details

We're currently experiencing an issue where PDF uploads are failing to load. This may impact features such as Route Printing, invoice visibility in the customer portal, and PDF attachments in emails. Our team is actively working on a fix, which is expected to be deployed by the end of the day.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 07/02/2025 06:00PM

We’ve resolved the issue affecting PDF uploads. Thank you for your patience.

MONITORING 14 days ago - at 07/02/2025 03:25PM

We’ve resolved the issue affecting PDF uploads, and any impacted users should see resolution within the next 24 hours.

IDENTIFIED 15 days ago - at 07/01/2025 05:53PM

We're currently experiencing an issue where PDF uploads are failing to load. This may impact features such as Route Printing, invoice visibility in the customer portal, and PDF attachments in emails. Our team is actively working on a fix, which is expected to be deployed by the end of the day.

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