Outage in Fieldroutes

Databases Experiencing Issues Impacting Access, Jobs, Trigger Rules, Webhooks, and Integrations

Resolved Minor
July 09, 2025 - Started 3 months ago - Lasted about 16 hours
Official incident page

Incident Report

We’re currently experiencing database issues that are preventing access, jobs, trigger rules, and webhooks from running normally for some users. Third-party integrations may also be affected. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.
Components affected
Fieldroutes Web

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/10/2025 02:06PM

This has been resolved and all systems are working as expected now. If you have any additional questions, please contact Support: support@fieldroutes.com

INVESTIGATING 3 months ago - at 07/09/2025 10:30PM

We’re currently experiencing database issues that are preventing access, jobs, trigger rules, and webhooks from running normally for some users. Third-party integrations may also be affected. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.

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