Outage in Fivetran

Dynamics365CRM : Connectors are failing from reconnect task due to expired refresh token.

Resolved Major
October 09, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

The issue has been identified, and we are working to resolve it. As a solution, kindly re-authorise the connectors and click "Save and Test" within the Fivetran connector setup form.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/10/2023 05:44PM

This incident has been successfully resolved. However, we anticipate that a few more connectors might encounter a similar issue. To address this, we kindly request you to re-authorize your Dynamics 365 connector as a preventive measure.

MONITORING about 1 year ago - at 10/09/2023 04:18PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 10/09/2023 01:45PM

We've observed that all the connectors that have been reauthorized are functioning as anticipated. Meanwhile, we're keeping an eye on the remaining accounts that still need to undergo reauthorization.

IDENTIFIED about 1 year ago - at 10/09/2023 07:45AM

The issue has been identified, and we are working to resolve it.
As a solution, kindly re-authorise the connectors and click "Save and Test" within the Fivetran connector setup form.

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