Outage in Fivetran

LinkedIn Company Pages Connector Syncs Rescheduled

Resolved Major
February 12, 2024 - Started over 1 year ago - Lasted about 14 hours
Official incident page

Incident Report

We have identified an issue with our LinkedIn Company Pages connector related to source API Rate limit issues and token expiration. LinkedIn has restored our API quotas, but some connectors are still rescheduling. Please note that you may need to re-authorize your connectors in order to resume the connector syncs. We will continue to provide updates as we learn more.
Components affected
Fivetran LinkedIn Company Pages

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/13/2024 02:52PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/13/2024 09:01AM

After restoration of the API limit quota, our authentication tokens got broken as LinkedIn has removed some of the necessary permissions. Due to that, connectors started failing again with error "We could not connect to LinkedIn Company Pages due to insufficient user privileges". LinkedIn has restored the permissions back and sync is working as expected now.

We are currently monitoring the services.

IDENTIFIED over 1 year ago - at 02/13/2024 12:56AM

We have identified an issue with our LinkedIn Company Pages connector related to source API Rate limit issues and token expiration. LinkedIn has restored our API quotas, but some connectors are still rescheduling.

Please note that you may need to re-authorize your connectors in order to resume the connector syncs. We will continue to provide updates as we learn more.

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