Outage in Fivetran
Netsuite connectors throwing GC overhead limit exceeded exception
Resolved Minor
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Outage Details
Components affected
Fivetran NetSuite SuiteAnalytics Fivetran Hubspot Fivetran Iterable Fivetran Qualtrics Fivetran Google Search Ads 360 Fivetran SQL Server RDS Fivetran Guru Fivetran Google Analytics Fivetran Pendo Fivetran Google Display & Video 360 Fivetran Adjust Fivetran AppsFlyer Fivetran Salesforce Marketing Cloud Fivetran Google Analytics 4 Fivetran Facebook Ads Fivetran Microsoft Advertising Fivetran The Trade Desk Fivetran Facebook Pages Fivetran Jira Fivetran Google Ads Fivetran Mandrill Fivetran Google Analytics 4 Export Fivetran Gainsight Customer Success Fivetran MixpanelLatest Updates ( sorted recent to last )
The fix has returned all affected connectors to their normal functionality and the incident has been resolved.
We have applied a fix that resolves the out-of-memory exceptions, which will allow the syncs to complete successfully. We will continue to monitor all affected connectors until they resume their normal sync functionality.
We have confirmed that the GC Overhead Limit exception is impacting more than just a few of our Netsuite connectors. Our developers believe they have isolated the issue and are working to raise a solution. We will continue to investigate and provide additional updates.
We are continuing to work on a fix for this issue.
We are currently investigating an issue with our Netsuite connectors that is causing some connectors to fail or reschedule with a `GC overhead limit exceeded` exception.
The issue has been identified and we are working to resolve it.
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