Outage in Fivetran

Some Postgres WAL connectors failed due to NumberFormatException

Resolved Minor
February 29, 2024 - Started over 1 year ago - Lasted about 9 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Aurora PostgreSQL Fivetran PostgreSQL RDS Fivetran PostgreSQL

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/29/2024 02:42PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/29/2024 01:27PM

The fix has been rolled out to all connectors and connectors are beginning to recover. We will continue to monitor.

MONITORING over 1 year ago - at 02/29/2024 12:21PM

We have verified the fix and are rolling out the fix to all the connectors.

MONITORING over 1 year ago - at 02/29/2024 11:14AM

We are verifying another fix and after verification, we will do the rollout to all the connectors. We have found a recent change which caused the issue and rolled it back.

To provide more details on the issue, the error being seen is the below.
For input string: "FFFFFFFFB835BF10" under radix 16

MONITORING over 1 year ago - at 02/29/2024 07:02AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 02/29/2024 06:57AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 02/29/2024 06:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/29/2024 06:13AM

The issue has been identified and we are working to resolve it.

Latest Fivetran outages

Fivetran: Some of the Instagram connections are failing while trying to fetch data for the comment table - 3 days ago
3rd Party: Anaplan connection syncs failing with 522 errors - 5 days ago
Fivetran: Setup Tests and Schema Change Actions for All HD Connections Experiencing Failures - 7 days ago
Connection syncs encountering error "io.grpc.StatusRuntimeException: DEADLINE_EXCEEDED" - 17 days ago
3rd Party: Multiple Shopify connections failing with a NullPointerException - 17 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook