Outage in Fivetran

MySQL and MariaDB Connectors are failing with the error "Binlog processing failure"

Resolved Minor
July 16, 2024 - Started 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue with our MySQL and MariaDB connectors where syncs are currently failing with error "Binlog processing failure". We will continue to investigate and provide additional updates.
Components affected
Fivetran MySQL Fivetran MariaDB RDS Fivetran Google Cloud MySQL Fivetran Azure MariaDB Fivetran MySQL RDS Fivetran Azure MySQL Fivetran MariaDB Fivetran Aurora MySQL
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 07/16/2024 04:47PM

We have resolved this incident.

MONITORING 2 months ago - at 07/16/2024 04:35PM

We have deployed a fix for this issue.

We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED 2 months ago - at 07/16/2024 02:13PM

We have identified that this issue was caused by recent changes to the connector incremental sync workflow, and we are currently working on a fix.

IDENTIFIED 2 months ago - at 07/16/2024 10:49AM

We are currently investigating in more detail and will provide additional updates accordingly.

IDENTIFIED 2 months ago - at 07/16/2024 10:22AM

We have identified an issue with our MySQL and MariaDB connectors where syncs are currently failing with error "Binlog processing failure". We will continue to investigate and provide additional updates.

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