Outage in Fivetran

Connectors to Postgres destinations are failing with an Alert: Drop Deprecated Non-null Column

Resolved Minor
August 01, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Destinations
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/03/2024 06:23PM

We have resolved this incident.

MONITORING 3 months ago - at 08/03/2024 03:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 08/03/2024 02:16PM

We are progressively rolling out the clean-up task to remove the deprecated columns from the destination tables over the weekend. However, we have corner scenarios that we cannot cover.

For these corner scenarios, you will receive further communication, or you can reach out to Fivetran support via a support ticket to resolve any sync failures.

IDENTIFIED 3 months ago - at 08/02/2024 03:28PM

We are working on a fix to eliminate the need for manual intervention to drop deprecated columns, ensuring the alerts are cleared and downstream views have current data.

IDENTIFIED 3 months ago - at 08/02/2024 07:23AM

We are working on a fix to eliminate the need for manual intervention to drop deprecated columns, ensuring the alerts are cleared and downstream views have current data.

MONITORING 3 months ago - at 08/01/2024 11:15PM

Our engineers identified a subset of connectors that were repeatedly running into "Drop Deprecated Non-null Column" alerts. They have reverted the issue and all connectors are now running on the most up-to-date code. To fully resolve the issue you will need to drop and re-create any downstream views for impacted tables.

IDENTIFIED 3 months ago - at 08/01/2024 08:42PM

The issue has been identified and we are working to resolve it.

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