Outage in Fivetran

Fivetran: Delayed syncs for connectors in Snowflake destinations using key-pair authentication

Resolved Minor
October 09, 2024 - Started about 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified an issue with some connectors where syncs are stuck running due to an out of memory issue. We will continue to investigate and provide additional updates.
Components affected
Fivetran Destinations

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/10/2024 02:53PM

All affected connectors are back to their normal functionality and the incident has been resolved.

MONITORING about 1 year ago - at 10/10/2024 05:27AM

We have paused and then unpaused the affected connectors to terminate the current long-running sync and initiate a new sync. We will continue to monitor all affected connectors closely until they fully restore their regular sync functionality.

MONITORING about 1 year ago - at 10/10/2024 01:25AM

We’ve deployed a fix for the issue and will continue monitoring all affected connectors until they resume normal sync operations.

IDENTIFIED about 1 year ago - at 10/10/2024 12:13AM

We have isolated the cause of this issue and are working to implement a fix.

IDENTIFIED about 1 year ago - at 10/09/2024 09:00PM

We have identified an issue with some connectors where syncs are stuck running due to an out of memory issue. We will continue to investigate and provide additional updates.

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