Outage in flexEngage
Increased API Response Times and Email Send Delays
Resolved Minor
January 12, 2022 - Started over 4 years ago
Official incident page
Official incident page
Incident Report
We are currently experiencing an issue with higher-than-usual response times on our Receipts API service, as well as Receipts email send delays. Our engineers are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 01/12/2022 05:56PM
Email send delays have resolved, as well, and system performance is back to normal.
MONITORING
over 4 years ago - at 01/12/2022 05:47PM
Both issues have been resolved and the team is monitoring. You may still experience email send delays while the email queue backlog is processed.
INVESTIGATING
over 4 years ago - at 01/12/2022 05:38PM
We are currently experiencing an issue with higher-than-usual response times on our Receipts API service, as well as Receipts email send delays. Our engineers are investigating.
Latest flexEngage outages
Reporting is unavailable - 11 months ago
Test Incident - over 2 years ago
Email Validation Issues - over 2 years ago
Email Validation API Outage - over 2 years ago
Elevated Error Rates for Email Validation APIs - about 4 years ago
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