Outage in flexEngage
Reporting is unavailable
Resolved MajorIncident Report
Our reporting module is currently unavailable due an outage by one of our third-party service providers. We're still collecting analytics data but we won't be able to display it in the reporting module until the downstream service has been restored.
There's currently no ETA for resolution but we're monitoring the mitigation efforts by our third-party service provider and will provide updates as we receive them.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/12/2025 10:01PM
After monitoring our systems closely for an hour we've confirmed that this incident has been resolved.
MONITORING
10 months ago - at 06/12/2025 09:03PM
The reporting module is now operating normally, however we're continuing to monitor our systems while they are recovering.
IDENTIFIED
10 months ago - at 06/12/2025 07:46PM
Our reporting module is currently unavailable due an outage by one of our third-party service providers. We're still collecting analytics data but we won't be able to display it in the reporting module until the downstream service has been restored.
There's currently no ETA for resolution but we're monitoring the mitigation efforts by our third-party service provider and will provide updates as we receive them.
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