Outage in flexEngage

Email Validation API Outage

Resolved Major
August 08, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our Email Validation API is returning a validation status of "Unknown" for all requests. We are investigating the root cause of the issue.
Components affected
flexEngage Email Validation

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/08/2023 05:05PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 08/08/2023 04:28PM

Our Email Validation API is returning a validation status of "Unknown" for all requests. We are investigating the root cause of the issue.

Latest flexEngage outages

Reporting is unavailable - 5 months ago
Test Incident - about 2 years ago
Email Validation Issues - about 2 years ago
Elevated Error Rates for Email Validation APIs - over 3 years ago
Increased API Response Times and Email Send Delays - almost 4 years ago

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