Outage in flexEngage

Email Validation Issues

Resolved Major
September 22, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Email Validation services are currently validating the majority of emails with an unknown status. We are investigating the issue.
Components affected
flexEngage Email Validation
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/22/2023 04:22PM

The issue has been resolved

MONITORING about 1 year ago - at 09/22/2023 12:35PM

The issue was caused by issues with an upstream service provider. The service provider has mitigated the issue and we have seen an improvement. We believe the issue is mitigated and we will continue too monitor the status.

INVESTIGATING about 1 year ago - at 09/22/2023 11:22AM

Email Validation services are currently validating the majority of emails with an unknown status. We are investigating the issue.

Latest flexEngage outages

Test Incident - about 1 year ago
Email Validation API Outage - over 1 year ago
e-receipts API Unavailable - about 3 years ago

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