Outage in Flexera

Flexera One UI - NA - Experiencing Performance Delays

Resolved Major
April 18, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Incident Description: We are currently experiencing service degradation affecting the Flexera One UI in the US region, resulting in slower response times for users. This issue is specific to the US region, with no impact on other regions. Priority: P2 Restoration Activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible.
Components affected
Flexera FlexNet Manager Suite US Batch Processing System Flexera FlexNet Manager Suite US Login Page Flexera Optima Flexera FlexNet Manager Suite US Business Reporting Flexera Cloudscape Flexera FlexNet Manager Suite US Beacon Communication Flexera FlexNet Manager Suite US Inventory Upload Flexera SaaS Manager - North America Flexera IT Visibility
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/18/2024 11:50PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 04/18/2024 11:03PM

To swiftly alleviate the situation, we have scaled up the resources and performance appears to have returned to normal levels. However, we are continuing to investigate the root cause of the additional load, which necessitated this scaling up.

INVESTIGATING 8 months ago - at 04/18/2024 09:37PM

Incident Description: We are currently experiencing service degradation affecting the Flexera One UI in the US region, resulting in slower response times for users. This issue is specific to the US region, with no impact on other regions.

Priority: P2

Restoration Activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible.

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