Cloud Management Platform (CMP) - NA - Self-Service - Shard 4 - Potential Errors Launching New Cloud Apps with Plugins

This incident has been resolved.

We are continuing to work on a fix for this issue.

Incident Description: Following the scheduled release over the weekend, our team identified a potential issue that could impact customers using the Cloud Management Platform (CMP) on Self-Service Shard 4. As a result, customers may experience errors when launching new Cloud Apps with Plugins.

Priority: P2

Restoration Activity: In response, our team is taking immediate action by implementing an emergency rollback to prevent any further disruptions. While this change is underway, customers may notice brief periods of slowness and temporary delays in launching Cloud Apps and other operations. Our priority is to ensure a smooth experience and minimize any impact, and we are closely monitoring the situation to restore full service as quickly as possible.