Outage in Flexera
Cloud Management Platform - Self-Service Shard 4 -Potential Errors while launching Cloud Apps or performing custom actions
Resolved Major
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Outage Details
Components affected
Flexera Self-Service - Shard 4Latest Updates ( sorted recent to last )
We identified a database component failure that impacted service availability. Our technical team took the necessary actions to restore services to a stable state. This incident has been resolved.
Incident Description:
Our team has identified a potential issue that could impact customers using the Cloud Management Platform (CMP) on Self-Service Shard 4. As a result, customers may experience errors when launching Cloud Apps. They might also face intermittent custom operation failures.
Priority: P2
Restoration activity:
Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible.
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