Software Vulnerability Research- All regions- Intermittent login issues

Stopping and clearing stale and excessive connections on the messaging server has resolved the issue. After monitoring the application for a period of time and observing stable performance, we are now declaring the issue as fully restored.

Our technical teams have identified an overloaded messaging service as the likely cause of the issue. They are actively working to stop and clear stale and excessive connections that are contributing to the application disruption.

Our teams suspect that the issue may be related to a messaging server and are actively coordinating with our cloud service provider to investigate further. We are working closely with them to identify and resolve the underlying cause.

Incident Description:
We are currently investigating an issue affecting the Software Vulnerability Research application. While the application is operational, some users may experience intermittent issues when attempting to log in.

Priority: P2

Restoration Activity: Our technical team is actively investigating the issue and working to fully restore functionality. They have observed unusual load on our database and are currently analyzing the root cause.