Outage in Flexera

Flexera One Platform - EU- Service Degradation

Resolved Major

July 07, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the EU region. Customers may experience issues accessing services at this time. Priority: P1 Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses

Components affected

Flexera IT Asset Management - EU Login Page Flexera IT Asset Management - EU Business Reporting Flexera IT Asset Management - EU Inventory Upload Flexera IT Asset Management - EU Batch Processing System Flexera IT Asset Management - EU Beacon Communication Flexera IT Asset Management - EU SaaS Manager

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/07/2025 08:03AM

This incident has been resolved.

MONITORING 10 months ago - at 07/07/2025 07:34AM

Our teams have restarted some infrastructure components, which appear to have resolved the issue. We continue to monitor the platform for stability before declaring this as restored.

INVESTIGATING 10 months ago - at 07/07/2025 07:26AM

Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the EU region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses

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