Outage in Flexera

Flexera One Platform - APAC- Service Degradation

Resolved Major

July 09, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the APAC region. Customers may experience issues accessing services at this time. Priority: P1 Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/10/2025 03:23AM

Our teams have successfully updated the configuration, resolving the issue. All verifications have been completed successfully, confirming that the issue is now resolved.

IDENTIFIED 9 months ago - at 07/10/2025 02:14AM

Our teams have determined that an outdated configuration is the root cause of the issue and are actively working to resolve it. We will share further updates as they become available.

INVESTIGATING 9 months ago - at 07/10/2025 01:04AM

Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the APAC region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

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