Outage in Flexera

Flexera One Platform - NA - Service Degradation

Resolved Major
August 13, 2025 - Started 12 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time. Priority: P1 Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/13/2025 12:05PM

This incident has been resolved.

MONITORING 12 days ago - at 08/13/2025 09:38AM

We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

MONITORING 12 days ago - at 08/13/2025 09:29AM

Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

INVESTIGATING 12 days ago - at 08/13/2025 08:35AM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 08/13/2025 08:30AM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 08/13/2025 08:20AM

Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

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