Outage in Flexera
Flexera - Ticketing service - Degraded performance for emails
Resolved MinorIncident Report
Issue Description: We are currently investigating a service degradation affecting the ITSM tool email system that may have prevented some customers from receiving email updates from us.
Priority: P3
Restoration Activity: Our technical teams are actively investigating and have identified the likely root cause. Work is underway to implement a fix, and further updates will be provided as progress continues.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/18/2025 08:56AM
This incident has been resolved.
INVESTIGATING
8 months ago - at 08/15/2025 12:14PM
Issue Description: We are currently investigating a service degradation affecting the ITSM tool email system that may have prevented some customers from receiving email updates from us.
Priority: P3
Restoration Activity: Our technical teams are actively investigating and have identified the likely root cause. Work is underway to implement a fix, and further updates will be provided as progress continues.
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