Flexera One - IT Visibility - EU & APAC - PowerBI reports errors

The hotfix deployment in the EU region has been successfully completed, and all validations have passed. The issue is now resolved.

The hotfix deployment in the APAC region has been successfully completed, along with the APAC data refresh and testing validation, with no issues reported. Deployment in the EU region is currently in progress.

Issue Description: Our teams have identified an issue impacting PowerBI reports and widgets in the EU and APAC regions, affecting a subset of our customers. Certain business service–related widgets were failing to load for the impacted users.

Priority: P2

Restoration Activity:
The root cause of the issue was identified, and a hotfix was developed. All necessary testing and validations were successfully completed, and the hotfix is now being deployed to production. During the deployment window, customers may experience intermittent delays or errors in PowerBI reports.