Outage in Flexera
Flexera One - IT Visibility - EU & APAC - PowerBI reports errors
Resolved MinorIncident Report
Issue Description: Our teams have identified an issue impacting PowerBI reports and widgets in the EU and APAC regions, affecting a subset of our customers. Certain business service–related widgets were failing to load for the impacted users.
Priority: P2
Restoration Activity:
The root cause of the issue was identified, and a hotfix was developed. All necessary testing and validations were successfully completed, and the hotfix is now being deployed to production. During the deployment window, customers may experience intermittent delays or errors in PowerBI reports.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/27/2025 01:43PM
The hotfix deployment in the EU region has been successfully completed, and all validations have passed. The issue is now resolved.
IDENTIFIED
7 months ago - at 09/27/2025 10:02AM
The hotfix deployment in the APAC region has been successfully completed, along with the APAC data refresh and testing validation, with no issues reported. Deployment in the EU region is currently in progress.
IDENTIFIED
7 months ago - at 09/27/2025 02:55AM
Issue Description: Our teams have identified an issue impacting PowerBI reports and widgets in the EU and APAC regions, affecting a subset of our customers. Certain business service–related widgets were failing to load for the impacted users.
Priority: P2
Restoration Activity:
The root cause of the issue was identified, and a hotfix was developed. All necessary testing and validations were successfully completed, and the hotfix is now being deployed to production. During the deployment window, customers may experience intermittent delays or errors in PowerBI reports.
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