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Outage in Flexera

CloudCheckr – Federal Region – Service Degradation

Resolved Major
December 15, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Incident Description: We are currently investigating a service degradation affecting the CloudCheckr platform in the Federal region. Customers may experience issues accessing services at this time. Priority: P1 Restoration Activity: Our technical teams are engaged and working to determine the underlying cause and restore normal service. We are monitoring system behavior closely and will provide further updates as restoration work continues.
Components affected
Flexera CloudCheckr Federal

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/15/2025 08:57PM

The issue affecting the CloudCheckr Federal region has been resolved. Our teams identified a configuration issue within the service components responsible for managing application operations in this environment. The configuration has been corrected, and the region is now operating normally.

IDENTIFIED about 1 month ago - at 12/15/2025 08:27PM

Our teams and our service provider continue to investigate the issue to determine the underlying cause and implement the necessary remediation. Additional diagnostic work is underway to further pinpoint the source of the problem and move toward restoration.

IDENTIFIED about 1 month ago - at 12/15/2025 06:23PM

Our teams have confirmed that a core service responsible for managing application operations in the CloudCheckr Federal region is not responding as expected. This is preventing the region from operating normally. We are actively working with our service provider to resolve the issue and move toward restoration.

We will provide further updates as they become available.

INVESTIGATING about 1 month ago - at 12/15/2025 05:56PM

Incident Description: We are currently investigating a service degradation affecting the CloudCheckr platform in the Federal region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams are engaged and working to determine the underlying cause and restore normal service. We are monitoring system behavior closely and will provide further updates as restoration work continues.

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