Flexera One – APAC – Login Access Disruption

We have successfully implemented corrective measures to address the service disruption impacting customers in the APAC region. As part of the resolution, our teams made configuration changes to ensure proper upstream service accessibility.

Post-validation confirms that services have returned to normal operation.

We will conduct a detailed retrospective analysis to determine the underlying root cause. A comprehensive post-mortem report outlining our findings and preventive actions will be shared once the review is complete.

Our technical teams continue to investigate the issue impacting certain backend services in the APAC region. Customers may still encounter intermittent errors while navigating the platform, loading custom reports or dashboards, or accessing specific functionality.

Investigation and stabilization efforts remain actively in progress as we work toward full service restoration. We will continue to provide updates as additional progress is made.

Service access has been restored for customers accessing the Flexera One platform in the APAC region.

We are continuing to investigate an issue affecting certain backend services. Customers may still experience intermittent errors when navigating within the platform, loading reports or dashboards, or accessing some functionality.

We remain actively engaged and are working toward full restoration. Further updates will be provided as progress continues.

Remediation activities for the login access issue affecting Flexera One in the APAC region have been implemented, and service recovery has been observed. Customers may now be able to access the Flexera One UI.

Some functionality may continue to experience intermittent errors while final stabilization and validation activities continue across affected services.

Our technical teams remain engaged and are monitoring the environment closely. Further updates will be provided as restoration efforts progress.

Our technical teams continue investigating the login access issue affecting Flexera One in the APAC region.

Ongoing analysis has identified service communication issues impacting requests required for successful login. Configuration adjustments have been applied, and validation activities are currently in progress as teams work toward restoring consistent access.

Some service responses have begun recovering; however, customers may still experience intermittent login errors while stabilization efforts continue.

We remain actively engaged in remediation and monitoring service health closely. Further updates will be provided as progress continues.

Our technical teams continue to investigate the login access issue affecting Flexera One in the APAC region. Diagnostic and stabilization activities remain ongoing as teams work to identify the underlying cause and restore normal access.

We are closely monitoring service health and will provide further updates as soon as additional information becomes available.

Our technical teams continue investigating the login access issue affecting Flexera One in the APAC region. Ongoing analysis has identified service request failures impacting the login process, and additional diagnostic measures have been enabled to assist with remediation efforts.

Investigation and stabilization activities remain in progress as teams work to restore normal access. We continue to monitor service health closely and will provide further updates as additional progress is made.

Incident Description: We have identified an issue affecting login access to Flexera One in the APAC region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.