Outage in Flexera

Flexera One – SaaS Manager - Saas Inventory Import failures

Minor

March 02, 2026 - Started about 10 hours ago
Official incident page

Incident Report

Incident Description: Our teams have identified and are actively investigating an issue impacting SaaS inventory imports across all regions. Affected customers may experience import failures and timeouts while processing uploads. Priority: P2 Restoration Activity: Our teams identified the root cause as an issue with the authentication service and implemented a configuration update to resolve it. The service has now returned to normal operation, and our teams are closely monitoring the environment to ensure continued stability.

Components affected

Flexera IT Asset Management - US SaaS Manager Flexera IT Asset Management - EU SaaS Manager Flexera IT Asset Management - APAC SaaS Manager

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Latest Updates ( sorted recent to last )

MONITORING about 10 hours ago - at 03/02/2026 08:46PM

Incident Description: Our teams have identified and are actively investigating an issue impacting SaaS inventory imports across all regions. Affected customers may experience import failures and timeouts while processing uploads.

Priority: P2

Restoration Activity: Our teams identified the root cause as an issue with the authentication service and implemented a configuration update to resolve it. The service has now returned to normal operation, and our teams are closely monitoring the environment to ensure continued stability.

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