Outage in Florence Healthcare
Document Preview Issue
Resolved MinorIncident Report
We are currently investigating reports of incidental issues with document preview functionality. Users may see error messages when attempting to open certain documents. As a temporary workaround, customers can download and re-upload their documents to restore access. Our team is actively working to resolve this issue as quickly as possible and will provide updates as they become available.
Components affected
Florence Healthcare eBinderTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 04/28/2026 01:28PM
Patch fix 92.0.4. was deployed to eBinders and the issue has now been resolved.
INVESTIGATING
12 days ago - at 04/27/2026 09:12PM
We are currently investigating reports of incidental issues with document preview functionality. Users may see error messages when attempting to open certain documents. As a temporary workaround, customers can download and re-upload their documents to restore access. Our team is actively working to resolve this issue as quickly as possible and will provide updates as they become available.
Latest Florence Healthcare outages
eLog and document display issues - 2 days ago
eBinders Document Download Issues - 5 months ago
Intermittent outages - 7 months ago
Login and performance issues - 7 months ago
System-wide issues - 7 months ago
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