Outage in Florence Healthcare
Automatic Session Timeout Delay
Resolved MinorIncident Report
Automatic session timeout may not occur after the configured inactivity period. However, sessions will still timeout automatically within no more than twice the configured timeout period for your team.
Organizations with SOP requirements related to inactivity-based logout should remind users to manually log out when leaving workstations unattended while we implement a fix. We are actively working on a resolution and will provide updates as they become available.
Components affected
Florence Healthcare eConsent Florence Healthcare eBinder Florence Healthcare SiteLinkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/23/2026 04:16PM
The issue with automatic session timeout delays has been fully resolved and automatic session timeouts now occur as expected after the set inactivity period. We have implemented configuration changes that prevent this issue from occurring in the future.
INVESTIGATING
about 1 month ago - at 06/23/2026 02:22PM
Automatic session timeout may not occur after the configured inactivity period. However, sessions will still timeout automatically within no more than twice the configured timeout period for your team.
Organizations with SOP requirements related to inactivity-based logout should remind users to manually log out when leaving workstations unattended while we implement a fix. We are actively working on a resolution and will provide updates as they become available.
Latest Florence Healthcare outages
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