Outage in Florence Healthcare
Intermittent issues entering Florence products
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Florence Healthcare eBinder Florence Healthcare SiteLink Florence Healthcare eConsentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/20/2026 05:00PM
Florence products experienced intermittent degraded functionality due to a connectivity issue with one of our third-party service providers. Our team identified the root cause, applied a fix, and confirmed that service has been fully restored.
INVESTIGATING
15 days ago - at 07/20/2026 01:05PM
We are currently investigating this issue.
Latest Florence Healthcare outages
Automatic Session Timeout Delay - about 1 month ago
eLog and document display issues - 3 months ago
Document Preview Issue - 3 months ago
eBinders Document Download Issues - 8 months ago
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