Outage in Flutterwave
[EU] Service Alert: Disruption Affecting Card Payments
Resolved MajorIncident Report
Summary AI Generated
**Flutterwave – EU Card Payment Disruption** Flutterwave experienced a major 13.9-hour disruption affecting card payments across multiple currencies in Europe, with an unusually high number of transactions failing to complete. The Collections APIs were impacted, affecting merchants processing card payments in the European market. The issue was resolved in coordination with the affected service provider, with normal service fully restored by September 21, 2026.
Dear Valued Merchant,
We are currently seeing a disruption affecting card payments across multiple currencies, with an unusually high number of transactions not completing successfully. Our team is actively working with the affected service provider to investigate and restore normal service, with further updates to follow.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Europe
Components affected
Flutterwave Collections APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/21/2026 12:50AM
We are pleased to inform you that the disruption affecting card payments across multiple currencies has been resolved, and normal service has been restored.
We apologize for the inconvenience experienced and appreciate your continued understanding.
Affected Services:
Affected Markets: Europe
IDENTIFIED
4 days ago - at 09/20/2026 10:58AM
Dear Valued Merchant,
We are currently seeing a disruption affecting card payments across multiple currencies, with an unusually high number of transactions not completing successfully. Our team is actively working with the affected service provider to investigate and restore normal service, with further updates to follow.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Europe
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