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We can confirm following a period of monitoring, that the issue affecting the Form3 - Confirmation of Payee service has been resolved.
Further details relating to root cause will be provided in the postmortem in due course.
Full service was restored as of 11:45 and we are now in a period of monitoring.
Impacted customers should now see that BAU processing has resumed on the Form3 - Confirmation of Payee service.
We will provide an update on resolution in due course.
Form3 are monitoring and continue to work on full service restoration as a priority.
We can confirm service has been partially restored on the Form3 - Confirmation of Payee service.
Form3 are continuing to work on full service restoration as a priority.
Form3 continue to investigate a performance degradation to the Form3 - Confirmation of Payee service. CoP Responder only.
Cop Requestor is not impacted.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
Form3 are investigating a performance degradation to the Form3 - Confirmation of Payee service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
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