Outage in Form3
INC284868 - DigiCert Certificate Validation Issue
Resolved Minor
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Outage Details
We have received a notification (https://www.digicert.com/support/certificate-revocation-incident) from DigiCert advising they have raised an incident related to certificates they have issued with missing validation requirements.
Initial analysis has confirmed there is no current impact to payment processing. We are continuing to investigate as a priority and will follow up directly with impacted customers.
Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/30/2024 04:19PM
Form3 have completed all remediation activities and can confirm this issue is now resolved.
Full root cause will be shared via the postmortem in due course.
IDENTIFIED
10 months ago - at 07/30/2024 12:49PM
Form3 remediation activities are being progressed as a priority.
An update will be provided once this has been completed.
IDENTIFIED
10 months ago - at 07/30/2024 10:55AM
We are continuing to work on remediation a priority.
A further communication has been sent directly to customers.
INVESTIGATING
10 months ago - at 07/30/2024 09:34AM
We have received a notification (https://www.digicert.com/support/certificate-revocation-incident) from DigiCert advising they have raised an incident related to certificates they have issued with missing validation requirements.
Initial analysis has confirmed there is no current impact to payment processing. We are continuing to investigate as a priority and will follow up directly with impacted customers.
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