Outage in Formstack

Sign API - Elevated number of errors in API Responses

Resolved Major
July 27, 2023 - Started over 1 year ago - Lasted about 12 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption impacting Sign API Our Development teams are working to identify the root cause and implement a solution. During this time, your integration with Sign may be affected. We will be posting additional status updates as soon as they come in.
Components affected
Formstack API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/27/2023 06:28PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/27/2023 03:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/27/2023 06:06AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/27/2023 06:04AM

We are currently experiencing a service disruption impacting Sign API

Our Development teams are working to identify the root cause and implement a solution. During this time, your integration with Sign may be affected. We will be posting additional status updates as soon as they come in.

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