Outage in Formstack
Documents - Charts generation service outage
Resolved MajorIncident Report
We are currently experiencing an interruption in our chart generation module, which is affecting the addition of charts to documents processed by Formstack Documents. This issue is linked to recent updates from one of our third-party vendors. Our team is actively working on a solution, and we appreciate your patience as we resolve the matter.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 02/20/2025 09:41PM
This incident has been resolved.
INVESTIGATING
10 months ago - at 02/20/2025 09:06PM
We are currently experiencing an interruption in our chart generation module, which is affecting the addition of charts to documents processed by Formstack Documents. This issue is linked to recent updates from one of our third-party vendors. Our team is actively working on a solution, and we appreciate your patience as we resolve the matter.
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