Outage in Formstack

Uploaded documents appear blank in UI

Resolved Major
September 12, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a service disruption impacting uploaded documents appearing blank in the user interface. Our Development teams are working to identify the root cause and implement a solution. During this time, your Formstack We will be posting additional status updates as soon as they come in.
Components affected
Formstack Main Application
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 05:12PM

This incident has been resolved.

MONITORING 3 months ago - at 09/12/2024 04:38PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 09/12/2024 04:11PM

We are currently experiencing a service disruption impacting uploaded documents appearing blank in the user interface.

Our Development teams are working to identify the root cause and implement a solution. During this time, your Formstack We will be posting additional status updates as soon as they come in.

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