Outage in FortiSASE

Toronto - Increased latency for FortiGuard Web Rating and DNS Lookups

Resolved Minor
April 02, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are observing increased latency related to FortiGuard Web Rating and DNS Lookups for customers connected to the Toronto PoP. This has been escalated to the FortiGuard team which is actively investigating. We will provide updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 04/02/2025 11:02PM

This incident has been resolved.

MONITORING 3 months ago - at 04/02/2025 11:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 04/02/2025 08:36PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 04/02/2025 07:12PM

We are observing increased latency related to FortiGuard Web Rating and DNS Lookups for customers connected to the Toronto PoP. This has been escalated to the FortiGuard team which is actively investigating. We will provide updates as they become available.

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