Outage in FortiSASE

Istanbul PoP - Partial Network Disruption

Resolved Major

April 23, 2026 - Started 13 days ago - Lasted about 9 hours
Official incident page

Incident Report

A network issue has been identified at the Istanbul ist-f1 PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #478728.

Components affected

FortiSASE Istanbul, Turkey (IST-F1)

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 04/23/2026 03:14PM

This incident has been resolved.

MONITORING 13 days ago - at 04/23/2026 11:03AM

We are continuing to monitor for any further issues.

MONITORING 13 days ago - at 04/23/2026 11:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 04/23/2026 07:49AM

After further investigation, the root cause of the issue has been identified, our team is currently working to resolve this issue.

Further updates will be shared as soon as we have additional details.

INVESTIGATING 13 days ago - at 04/23/2026 06:53AM

A network issue has been identified at the Istanbul ist-f1 PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs.

If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #478728.

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