Outage in Fourth

Priority 1 Incident - ATS - Investigating

Resolved Major
July 29, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of a critical incident that may be affecting some of our customers. This incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.
Components affected
Fourth Applicant Tracking System (ATS)
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/29/2022 08:42AM

We have now implemented a solution and are currently monitoring for completeness.

The updates will continue to be every 30 minutes until service is fully restored and the incident has be considered resolved.

IDENTIFIED about 3 years ago - at 07/29/2022 08:25AM

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution. We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

INVESTIGATING about 3 years ago - at 07/29/2022 08:00AM

We are aware of a critical incident that may be affecting some of our customers. This incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

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